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TeeTurtle has a rating of 4.3 stars from 32 reviews, indicating that most customers are generally satisfied with their purchases. TeeTurtle ranks 94th among T Shirts sites.
I don't normally write reviews, but as I work in the customer service industry, I want to recognize and appreciate good customer service. There was a mistake on my recent order and I contacted support and within a day I had a response and a refund for extra charges. I really appreciated the quick response and friendly manner of their customer service person. I'm addicted to these shirts and my daughter is too! Love them! <3
I ordered a purple glow in the dark reversible plushie on Black Friday for myself. I was partially hoping that it'd arrive by Christmas, but no show. I sent various emails back and forth between customer service and I've managed to get a full refund. It's been well over a month and, well, the package was supposed to arrive forever ago. At this point I've given up hope on waiting for it to arrive. Staff is friendly and helpful, so no complaints there. But I'm still immensely disappointed since the plushie looked so cute and I was very excited to receive it. Oh well.
I don't normally write reviews, but as I work in the customer service industry, I want to recognize and appreciate good customer service. There was a mistake on my recent order and I contacted support and within a day I had a response and a refund for extra charges. I really appreciated the quick response and friendly manner of their customer service person. I'm addicted to these shirts and my daughter is too! Love them! <3
Tip for consumers:
These shirts are soft and I really appreciate that they are true to size. Buying clothes online is always tricky for me because I'm a larger gal and a men's XL fits my "girls" without feeling like a sausage casing!
There is occasional free shipping and I also appreciate the constant updates I'd get: Order received, order shipped, order in transit, order delivered. It's good to be "in the know"!
Products used:
I love the t-shirts, but there are also cute reversible plushies and pins with the target audience of "nerd" culture
I've seen a lot of hate for this site, and I believe it's not earned. I got my shirt on time, and they gave me constant updates about the package. The support team was nice and responded quickly, and I'm super happy with the quality of my shirt. Can't wait for another one :)
Tip for consumers:
Be patient, it takes about 5-7 days in the US for it to ship, I've heard it's up to 10. It's worth the wait :)
Products used:
A shirt
Took advantage of their sale as I've been hesitant given the bad reviews... all I can say is the 2 shirts are great, they run fairly large FYI, and the plushie is well loved already.
I know sometimes it's just luck. But for me, they were fine, and items arrived within 1.5 weeks of order.
Tip for consumers:
Wait until there's a sale. Buying a T-shirt online for $25 is ridiculous IMHO. their overhead is low... and they are shipped in a bag. less anger when you pay less :)
Products used:
2 t-shirts and 1 plushie toy
I bought each shirt as a gift for someone. They surpassed my expectations. Everyone loved their shirts. The material is great quality and the designs are even better than i expected. 10 outta 10 would recommend
We love hearing feedback like this! We're so glad your loved ones enjoyed their gifts.
Not only were there too many shirts to choose from, but the material and how easy it was to order felt great. You don't need much to make a site work and this site is perfect for its content and merch. I love it and will be ordering more again soon. I love them!
I love how these shirts fit, the colors are wonderful, and it's such high quality material.
They are great at getting my order to me in a timely manner and after numerous orders I have not had to return anything because I am that happy with the product.
Thank you for the kind review, Angelika! We're thrilled to hear you've loved all of your shirts.
I've ordered twice from TeeTurtle and i've been happy with both orders. Arrived in a timely manner and the quality is amazing! Definitely recommend buying from them
Thank you for the recommendation, Ashley!
I ordered a purple glow in the dark reversible plushie on Black Friday for myself. I was partially hoping that it'd arrive by Christmas, but no show. I sent various emails back and forth between customer service and I've managed to get a full refund. It's been well over a month and, well, the package was supposed to arrive forever ago. At this point I've given up hope on waiting for it to arrive.
Staff is friendly and helpful, so no complaints there. But I'm still immensely disappointed since the plushie looked so cute and I was very excited to receive it. Oh well.
We're so sorry to hear your plushie never reached you! The shipping world is pretty chaotic these days so sadly some packages do go missing. We're glad to hear the team was helpful and were able to get you set up with a refund for the lost package.
I really love Tee Turtle. Whenever I have to speak with someone they are so friendly and helpful. And I love it when they have half price t-shirts!
I placed an order for 3 shirts on July 8,2020. I knew one of the thirst would take about 5-6 weeks to ship since it was a new design. That seemed a bit long to me but given the COVID situation we were in, fine. Whatever. But they charged me for the full order without any promise of any shipments. Finally on September 17 after several e-mails, they were kind enough to send me the two they had in stock. Now in November, I'm still waiting on my third shirt. And through the past four months, they've had sales and new designs. This doesn't make sense to me—if they can't fulfill their pending orders, how are they have discounts so they can sell more product they don't have?
Just be prepared for some unnecessary drama.
The shirt is amazing and soft, their designs are beautiful, and the price isn't very high. The only bad experience I had is their shipping. Keep in mind I ordered during covid with USA post office issues, but it took 38 days to receive my shirt. If you're patient, this is a fine company to buy from and I plan to buy more in the future. My experience with them was great.
Tip for consumers:
If you're going to buy anything be prepared to wait. If you're patient you shouldn't have a problem with tee turtle. If you want something within a reasonable time you should go elsewhere.
Products used:
Out of all the things they offer, I only bought a shirt.
I have been buying shirts from TeeTurtle for years now and they all still look brand new. Usually all my transactions happened in person whenever I caught them at a convention. They have incredibly cute and unique designs, while also having very soft and high quality material. I'm thrilled to see their shirt designs expanding and multiplying over the years. I just started buying their shirts online this year and could not be more impressed or satisfied. I live in Canada and expect to wait a few weeks to receive my order, however, my packages were waiting for me at my door within a week in perfect condition.
The only reason I am rating it 4 starts instead of 5, is because their shirts tend to be on the small side, at least for women. I only buy their loose fit women's shirts because I find it more comfortable and wearable, but the shirts I ordered were both skin tight. I still love the designs and they're still comfortable, but I was disappointed that their medium fit me like a tight small.
Tip for consumers:
Make sure you pay attention to the size measurements.
I made a mistake on my order and they we able to fix it right away. They replied within 48 hours and went above and beyond to accommodate my needs.
I just love TeeTurtle so much! Apparently I have to put 50 characters, so here it is
I always buy my tees from TeeTurtle. I'm never disappointed.
Quality plushies and ok prices. I have had their shirts and have a ton of their plushies.
We're so glad to hear you like the plushies, they are definitely little cuties!
I bought several Tees and some enamel pins - the tees are GREAT, and size exactly as stated. The enamel pins were bigger than the website description said, but TeeTurtle does free returns, and customer service was excellent - so it didn't cost me anything to return those. Very happy with this site. The website still needs a bit of tweaking (your cart empties after a certain amount of time, even if you have an account) so I'm going to email them about this; customer service was so responsive to a previous suggestion that I do have high hopes htey'll fix this.
Bought three shirts but needed exchange. Tried contacting the company but no response for like a month already. Not sure what to think of this company.
It's a cute site with cute products, for the cute side of geek. The quality is superb for the price. I highly recommend their site. Check them out. :D
Had difficulty paying and ordering and now my grandaughters b-day has come and gone and NO shirt!
Hi Olivella, we're so sorry to hear your order didn't arrive in time for your grandaughter's birthday. I was able to locate your order and it shows it was delivered June 9. If it wasn't received please contact our team so that we can help sort out a replacement for you.
The designs that tea turtle has are amazing. They have a neat and interactive site. The downside is that the sizing chart is a joke. Because they buy the actual t-shirt from a number of suppliers. The length and width of a men's large t-shirt will range wildly depending on what they have in stock that day to print it on. I have five different shirts so far and each one has a tag from a different manufacturer. Not very consistent.
Gain trust and grow your business with customer reviews.
Our mission is to create products that bring people together, promote self-expression, and foster genuine moments of delight. We began as a t-shirt company in 2012, when our founder, CEO, and head turtle, Ramy Badie, began selling his award-winning designs as adorable, funny, pop culture t-shirts. Today, TeeTurtle makes apparel, toys, and games, and features both in-house designs and licensed characters from Disney, Marvel, and Star Wars. We are also the original creator of the Reversible Octopus Plushies that have gone viral on TikTok! Ever heard of the game Unstable Unicorns? Well, that’s us too! It won the 2019 People’s Choice Award from the Toy of the Year Awards, and we are so proud and pleased with the joy it has brought to people.
We are a team of creators down to our core, and we let the values of curiosity, compassion, community, and integrity serve as our guiding principles. These values have helped us at every turn while collaborating with one another, pushing our creative limits, and building our brand. As an LGBTQ-owned company, we strive to be kind and inclusive to all of our customers.
https://www.teeturtle.com/site/about
Thank you for the kind review, Taylor! Online reviews can be so all over the place - we have 4+ stars on BBB and Trustpilot and have just "claimed" our Sitejabber page to give it some love - most of the reviews on here were quite old! We're glad you took a chance shopping with us and hope to see you back again soon <3